Provisioning fails during backup

The complete error message states: “sedona.sox.SoxException: Request failed: cannot open” followed by “Provisioning Failed”. This error occurs when attempting to backup the Sedona VM on a device that does not support it. The option to backup the Sedona VM is device-specific. Certain devices support it while others do not. To correct the problem, refer to the vendor’s documentation for information on making a backup of the virtual machine.